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Empowering Banking, Financial Services and Insurance; Enhancing Trust.

Multiply your operational efficiency ten times with solutions that enhance customer satisfaction at every touchpoint and ignite unstoppable business growth. Our expert services are designed to help your financial institution thrive, keeping you ahead of industry shifts while ensuring your customers enjoy exceptional experiences that guarantee lasting success.

Redefining Innovation and Success with Our Decades-Plus Industry Expertise

Tap into our extensive industry expertise and proven track record of success to propel your business forward, ensuring impactful results that lead the way in the BFSI industry.

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Retail Banking Services +

  • From account lifecycle maintenance and KYC/AML compliance to managing direct banking channels, we ensure smooth, reliable banking operations. Our services also include upselling & cross-selling of first and third-party products, query resolution, and support for both system and product management, ensuring seamless customer experiences.

Loan & Credit Card Operations +

  • We manage the complete loan origination process, from valuations and underwriting to collateral and security management. Our solutions cover loan disbursement, lifecycle management, and fraud prevention, while also ensuring timely dispute resolution, payment structuring, and efficient collections through dialer management.

Vendor & Custody Management+

  • Our vendor management services cover custody management of plastics, PINs, and checkbooks, ensuring timely SLA management for printing, dispatching, and document retrieval. With tools for contact point verification and check pickup processing, we streamline vendor operations, improving accuracy and efficiency.

Payments Processing Solutions +

  • We simplify payments processing with solutions covering document validation, mandate and data preparation (SWIFT, ACH, ECS), and funds control. Our services include Nostro/Vostro reconciliation, FX contract booking, and core bank query resolution, ensuring error-free and efficient transactions.

Cash Management Services +

  • Our cash management solutions cover account setup, proof of deposit, lockbox processing, and correspondent bank funding. We also streamline interest, charges, and fee processing while providing solutions for collections, disbursement scheduling, reconciliation, and liquidations.

Trade & Market Operations +

  • From opening and amending letters of credit to issuing bonds, indemnities, and guarantees, we support all aspects of trade and market operations. Our services also include LC negotiations, loan processing, deal booking, and settlement, as well as risk monitoring and compliance reporting to keep your institution secure and compliant.

Our Impact on the BFSI Industry

  • Expertise in hosting, integrating, managing, documenting, testing, and implementing core banking and support systems.
  • Proven experience in delivering complex banking, insurance, and financial operations across multiple locations.
  • End-to-end consulting and operational support with Subject Matter Experts (SMEs) who bring vast industry knowledge to optimize your insurance and banking operations.
  • Over 30 years of experience in handling complex banking and insurance operations.
  • Innovative pricing models, including productivity gain-sharing, transaction pricing, FTE rate cards, and risk-sharing.
  • Ability to provide Feet-on-Street services and fulfillment solutions that enhance customer engagement, bridging the gap between banks and their clients.
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