EbixCash Global Services

Telecom Solutions, Seamless Connections.

Connecting the world is your mission, and empowering you to do it seamlessly is ours. We are well aware of how every second counts, especially in the Telecom industry. That is why our services ensure your operations stay ahead, delivering the reliability, efficiency, and innovation you need to upscale your communication services.

Powering Telecom Innovation and Excellence Backed by Over 30 Years of Industry Expertise

Harness over three decades of industry expertise to help you excel and stand out in the highly competitive Telecom sector.

Customer Acquisition+

Drive growth through telemarketing promotions, customer setup, and upsell/cross-sell strategies that enhance revenue streams.

Customer Maintenance+

Seamlessly manage information centers, order taking, account maintenance, and technical support to keep your customers satisfied.

Multilingual Reach+

Connect effortlessly with a diverse audience through services offered in 26 Indian languages, bridging communication gaps nationwide.

Fulfillment Services +

Ensure smooth operations with billing, issue resolution, and cancellations, all handled with precision and care.

Service Enablers +

Streamline your financial processes, including collections and finance & accounting, to improve efficiency and cash flow.

Customer Retention +

Boost loyalty with value-added services, customer surveys, and effective grievance management, ensuring long-term satisfaction.

Our Impact on the Telecom Industry

Recognized as the best business process outsourcing partner among 45 competitors
Achieved a 25% increase in productivity for telecom operations.
Reduced Average Handling Time (AHT) by 70% for billing calls.
Led by a professional management team with deep telecom and service delivery experience.
Expertise in full-service contact centers including inbound sales, customer service, outbound telemarketing, and customer retention.